FAQ’s
General
FAQ Access on Your Phone
Scan or click the Quick Response Code below to access a mobile version of our most frequently asked questions and helpful information on your phone.
What is your check-in/check-out time?
Do you allow smoking on property?
Sky Rock Sedona is a smoke free property (of any kind). However, we do have a designated smoking area, located across the entry road from the hotel.
How do I sign up for your offers/newsletter?
Please sign up to our newsletter here, or scroll to the bottom of the page and fill out the section “Email Newsletter.”
Can I check in without stopping by the lobby?
What type of communication do you offer so I can avoid contact with people?
What cleaning protocols are in place to keep me safe from COVID19?
The safety of our guests and employees is paramount. We adhere to current Covid-19 protocols set by the World Health Organization, Center for Disease Control; and state and local guidelines. To learn more about the practices we have implemented, please visit our Covid-19 dedicated page for more information:
Reservations
Is your hotel pet-friendly?
We love pets! We welcome up to 2 pets per room and our pet fee is $30 per pet per day. We donate a portion of the pet fee to the Humane Society of Sedona.
What is your cancellation policy?
What are your taxes and fees
Our taxes are:
City Hotel Tax 7%
ST/County Transient Lodging Tax 6.325%
Our rates are subject to a SPOKEN Experience Fee of $32 (plus tax) per night
What does the SPOKEN Experience Fee include?
You can learn all about what our Spoken Experience fee on our Stay page.
About Town Shuttle Service offering transportation within a 3-mile radius of the hotel. Door to door service to most West Sedona locations and a central drop off for Uptown Sedona
Electric Car Charging Station for Tesla and other models
Daily yoga and meditation
Programming (Stargazing, Tempo on the Terrace, and more)
Swimming pool and hot tub
Bike Repair Station
Hydration stations for water bottle fill-ups
High-speed Wi-Fi access throughout the property
Unlimited local and toll-free calls
Self Parking
Access to Fitness Room
Do you offer group rates? Who should I contact?
Hotel Services/Amenities
Does your hotel have a restaurant? What are the hours?
Yes! Sky Rock Lounge, located just through the lobby onto our terrace with gorgeous Red Rock views offers delicious cocktails and light bites to enjoy after an adventurous day in Sedona. Grab a table, or sit by one of our new fire pits. For more information, visit our website: https://skyrocksedona.com/dine-and-drink/.
The Lounge is open Thursday – Sunday from 4p-10p.
Do you have a pool? What are the hours?
Is there pool code of conduct?
No glass
No loud music
No parties
No jumping/cannonballs
Children under 14 years of age, must have an adult present
Do you have pool day passes?
Do you have a spa? What are the hours?
How to book a spa service?
To book a Spa service off-property, contact our Concierge at 928.282.3072 or concierge@skyrocksedona.com. We have a list of preferred vendors to plan the perfect day of relaxation.
Do you have on-site parking?
Yes, we offer self-parking, which is included in your amenity fee. Each room is allotted one parking spot.
Do you have a market place on-site?
How much do you charge for high-speed/Wi-Fi internet access?
Do you have a Business Center?
Is there room service?
Is breakfast available?
What activities or things to do does your hotel offer?
Sky Rock’s intimate grounds encourage a sense of community and reflection, while wellness workshops lend a sense of well-being. Fitness room and other thoughtful touches, like a customized trail map and mountain bike washing stations, make it easy to make the most of your stay.
We’ve developed a calendar of holistic programming to enhance your stay — from meditation to gong ceremonies! To learn more, visit our programming calendar.
Rooms
Do the rooms have minibar?
Our rooms do not offer a minibar. However, they are equipped with a cooler drawer and our 24-Hour Marketplace, in our Lobby, is fully stocked with convenient healthy snack options for you.
Do the rooms have refrigerator?
We have a cooler drawer available in every room.
Do you provide microwaves?
We have a communal microwave available in our Lobby
Do you have suites?
Do you have accessible rooms?
“Our accessible rooms feature one King Bed or 2 Queen Beds with the following features:
Accessible doors with doorways (at least 32-inch of clear width passage)
Accessible bathrooms and features, includes shower/bathtub grab bars
Roll-in shower option in select rooms
Accessible room controls (e.g. HVAC and lighting)
Accessible clear floor space
Guest Room Communication Assist Features including: Closed-caption televisions, Visual notification, Telephones have volume control and Visual fire alarms
Our public spaces ADA accessible features include:
Accessible parking spaces and signage (car and van)
Accessible parking space that is 96-inches wide with an appropriate accessible aisle
An accessible route that allows for approaching and entering the hotel
Interior routes to public spaces that do not have abrupt level changes
Room signage: 60-inches to sign center above finished floor
Pool and hot tub lift
An accessible reception desk
Accessible table in eating area
The eating area has self-service shelves and dispensing devices within reach range
Public restrooms accessible
Accessible fitness center”
What kind of toiletries do you offer?
Location
What are the best things to do in Sedona?
Whether you take advantage of the adjacent world-class hiking and biking trails, or jump aboard a Jeep tour, an incredible Sedona adventure awaits you. Our Concierge will be able to plan your visit, so you can enjoy the most popular and hidden spots during your visit to Sedona. The concierge can be contacted at 928.282.3072 or concierge@skyrocksedona.com. In preparation for your trip, please take a look at our list of recommended “things-to-do” in Sedona.
What is the nearest airport?
Looking for more things to do in Sedona?
See our recommendations for the best Sedona experience.
